February 2025 update
Last Updated on Sunday, 9 March 2025 12:17 Written by Steve Dent Sunday, 9 March 2025 12:17
The Heights
February 2025 update
Presidents comments,
We are still waiting for the official list of apartments with VV licenses, this is getting very frustrating.
While we are waiting for the VV list, we are also making another list of apartments we definitely know are being let as holiday rentals ( having spoken to the people who are in them, and how they booked on the internet). These apartments are illegal, paying no taxes or registered with the Local Council/Tourist board, but using all our facilities on the complex, also making the lives of many people who live here a misery, my wife was verbally abused by a holiday maker when she asked if they could stop singing at the top of their voices, she was sworn at and told they could do what they wanted.
Apologies for the info I gave you last month, regarding electricity supplier Endesa, the offer of 9 cents per KWH was only available till end of December !!.
If you are a keen gardener and have an hour or two a week to volunteer your time, can you let me or one of the team know, it will be helping to tidy up some of the gardens on the complex, which will assist our site manager.
Complex news/ issues/work updates.
Don Quixote restaurant has closed it’s doors, the current owner decided it wasn’t viable to keep it running anymore and closed down 2 weeks ago.
We have had a few water leaks in the gardens, this is due to the irrigation hoses becoming fragile after so many years, we will be replacing them when and where needed.
We had a problem with a car parked in B block garage not in the correct space for some weeks, after some investigation the issue was solved as a genuine mistake and the car was moved to it’s correct space. Can we remind everyone, when entering the garage or leaving a parking space, please stick to the speed limit, there are small children walking into the garage and around cars, also please use your horn when using the entry/exit ramps to let other motorist know your on your way.
On the 11/2/25 early morning, 2 cars were set on fire outside Diamonds bar just up the road from the Don Quijote restaurant, both were completely destroyed, this was 2 of 12 cars set on fire the same morning around Los Cristianos. The Police have now recovered the video footage from a previous incident, that happened outside The Heights a few months ago.
Due to issues/ complaints of large delivery/removal vans blocking the entrance to B block garage door, we asked Nicanor, our site manager, to make and fit some permanent barriers to stop this happening in the future, these are now in place, hopefully this will resolve the issue !!.
Some owners/residents on the complex, pointed out that they found it difficult to open the main entrance gate using the existing handle, we asked Nicanor to make a larger handle and fix it in a horizontal position to make it easier to operate. This is now complete.
We had 2 water leaks this month, one where the apartment above had left a sink running with the plug in, and gone out, I was in town that night, so thanks to John for dealing with that one, then another the following week where a hose had burst while the owners were away, and the water was pouring in to the apartment below, John and I dealt with that one. So it’s important to make sure you turn the stop valve off above the front door if you are going away.
We seem to have people who think the cleaners are here to take their rubbish to the Basuras for them , they are leaving bags of household rubbish by the lifts, this has happened twice this week, I expect they are holidays makers, as these apartments don’t have the Community Rules displayed inside!! Why would you!!
The swimming pool.
No major issues with the pool, just waiting for 5 clear days to complete the work on the surround, weather permitting, it has been pointed out that the pool area tiles are looking a bit grubby, I have to agree there are some areas that need a deep clean, so if it’s possible, will also be addressing this while the pool closed.
We purchased some new umbrellas to replace the broken one’s, but people are still leaving them up after they leave the pool, the other Sunday there were 2 blown over on to the sunbeds.
Library open every Wednesday from 10am to 11am, located by the post boxes. Not on public Holidays.
If you need to contact me, please call 683 16 54 16
Emergency Night/disturbance,
Starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.
Thank you for taking the time to read this update,
Thanks Steve
January 2025 update
Last Updated on Saturday, 8 February 2025 05:41 Written by Steve Dent Saturday, 8 February 2025 05:41
The Heights
January 2025 update.
Presidents comments,
We are still waiting for the official list of apartments with VV licenses, it will be almost a year this May, although every complex is in the same position, it’s still frustrating.
To all owners with a long term tenant, please add a “no pets clause” in your future rental contracts, we are absolutely full of cats and dogs on the complex, our cleaners are having to clean up all the mess these animals leave.
Complex issues/work updates.
I had an owner ask me about the water treatment system on the complex, she wasn’t aware that it had been shut down for about 3 years or more, this was due to very high running costs and the amount of water it emptied straight down the drain.
Just a reminder, if you are an owner and Endesa is your electricity supplier, you can get a new contract that gives you electric for 9 cents per KWH all day/every day, you have to be the bill payer and go in person to one of their offices.
On the 8/1/25 @ 11:00pm a silver Lexus car was set on fire outside the complex, luckily people saw what was happening and the offenders made a quick get away, the car was damaged, but not completely destroyed. The Police requested some video footage from one of our CCTV cameras, but have yet to come and collect it !!. On the 24/1/25, a car parked across the road by the building site, was set on fire, this time it was completely destroyed. Before that 2 cars were set on fire outside the supermarket Colmena, this is all completely crazy !!.
As per above, if you have builders or deliveries to your apartment with access via the garage, the garage door must not be kept open by covering the door sensor.
Our site manager Nicanor has been off for the last 2 weeks, in his place we had a replacement called “Jesus” from the same company, he covered the usual duties on the complex, and we had no major incidents.
Again people are allowing dogs to defecate in the garage, and not cleaning it up, I know this has always happened, but it’s not acceptable, so that’s why I ask owners with tenants to add a no pets clause on future contracts. If these people can’t obey our community rules then we don’t want them on our complex.
We have had a few incidents with disruptive holiday makers, but the contact details we have for the owners of the apartments were no longer working telephone numbers, if your contact details or your agents, have changed please pass on the new numbers to the committee or Universal Properties.
We have had several complaints about people smoking cannabis/weed on terraces on the complex, a lot of these people seem to be holiday makers of all nationalities. This is not fair on the surrounding apartments/residents, I spoke to one owner on D block, and he has agreed to put a notice in his apartment, asking people not to use it on the terrace. It would be nice if everyone who rents their apartment does the same !!.
The swimming pool.
We are still waiting to complete the large pool surround, we need 5 clear days with no forcaste of rain, I am also aware that the February school holidays will soon be here, so it may have to wait a while.
You may have noticed the pool gate soft closing mechanism had failed, that part had to be ordered, which took about 2 weeks to arrive, as soon as it was available it was changed over, and the door was back to normal, this issue did not affect the use of the pool.
No other pool issues, apart from people failing to follow some of the rules again!!!!.
Library open every Wednesday from 10am to 11am, located by the post boxes. Not on public Holidays.
If you need to contact me, please call 683 16 54 16
Emergency Night/disturbance, starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.
Thank you for taking the time to read this update,
Steve
December 2024 update
Last Updated on Monday, 6 January 2025 05:37 Written by Steve Dent Monday, 6 January 2025 05:37
The Heights
December 2024 update
Presidents comments,
Happy new year to you all.
Eladio from Universal Properties attended our December meeting, we asked him to try and expedite the list of VV license holders, in the mean time, we have made our own list from apartments displaying a VV, and told them to start the process to increase the community fees by 20% for these owners.
I don’t think we have seen so many people out on holiday, it’s been really busy, unfortunately it seems most of them are from holiday rental company’s and agencies, and these people have no respect for residents or our complex.
Complex issues/work updates.
We have had complaints from residents about people allowing small children to run about inside apartments, and even about people playing football !!!. Can I ask you to please respect your neighbours above and underneath you.
An unfortunate owner in B1**, has had terrible problems from the apartment above (holiday lets), food has been dropped over the balcony, people smoking weed late at night, prostitutes, and the latest issue, people vomiting over the balcony. I spoke to the owner and warned him we will take legal action if we have to, he gave me the agents number who deal with his bookings, and this has been passed on, so they can call them direct if they have anymore issues.
We had a blocked main sewer pipe, located in the front garden by the garage entrance, the blockage caused human waste to back up and leak out into the gardens. We called in a drainage company, they investigated and removed large tree roots from the pipe which solved the issue.
We asked Universal Properties to review our Electric charges for the complex, they negotiated a new contract with Endesa, which should save us around 4500 euros per year.
The lock on the main gate failed on Christmas day, and we had to open the large vehicle entrance gate, until Nicarnor returned to work the following day to replace it. People were sending me texts and calling me as to why it was left open, we had no choice.
We still have people reserving sunbeds with towels…etc, despite all the notices around the pool, and I have been getting complaints from owners about this, myself and the committee removed towels and within a very short time they were back !!. This also happened the following day, if there is anyone willing to stay at the pool during the busy holiday periods and police this problem, please let me know, but I’m sure there won’t be, because I’m not, I don’t get paid for being the President and there are no benefits or perks, I also have a life the same as everyone else.
Last week we had someone vomit by B block garage door and inside between the two doors to the lift, unfortunately we have a problem with the camera, so couldn’t identify the filthy animal.
The owners of garage space 4, has had issues with someone parking in their garage space without permission, they were advised to fit a parking space guard, which they have done. Please do not park in the garage if you do not have a parking space, how they got a remote and key I have no idea, it wasn’t from me.
Once again we have dogs causing issues on the complex urinating and defecating in the garage and on the ramp to the garage. I ask all owners who rent their property long term to add a no pets clause in to the contract, that way we can get rid of nuisance tenants.
The swimming pool.
As per the issue above, it’s a holiday period and everyone goes berserk, taking no notice of the pool rules what so ever, people can’t even lower an umbrella or put a sunbed back in place, or put rubbish in the bins. We can’t have a repeat of last July/August when everyone went mad and the pool was a nightmare.
We will be looking to complete the pool surround this month, but will give notice before the pool shuts for around 5 days.
Library open every Wednesday from 10am to 11am, located by the post boxes. Not on public Holidays
Security.
We had a meeting with our security people, from the nightly security reports, it looks like our team are being reactive rather that proactive, they have been told to make sure they are walking the complex at regular intervals and dealing with any problems before they arise.
Emergency Night/disturbance, starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.
Thank you for taking the time to read this update, (sorry for the rant).
Thanks Steve