August 2026 update
Last Updated on Monday, 7 September 2026 05:22 Written by Steve Dent Monday, 7 September 2026 05:22
The Heights
August 2026 update
Presidents comments.
We have a new administrator for The Heights, who has replaced Viktoria, her name is Nicole, we had our first committee meeting with her, and she seems keen to deal with our issues. Lets hope she stays longer than the last one !!.
Our Emergency night number has changed, you will have had an email from Universal Properties, this was completely out of our hands, and has caused some issues with the complex signage, the stuck on emergency number showing in the lifts is temporary and will have to be changed, this is being arranged and will be corrected asap, Universal Properties will be picking up the bill for this work, please add the new number to your mobile phone 617647928.
Complex news/ issues/updates.
We had a problem with C block lift, it was reported that it was dripping oil from the ceiling, Otis attended and fixed the problem.
On the 12th August at 10am, we lost all water to the complex, all surrounding buildings were also affected , this was due to a damaged mains pipe, it was off all day till 7pm, its a good idea to keep some filled 5 litre bottles handy, just in case.
We had a large water pump that supplies B block refurbished, there was no disruption to any apartments, due to the fact that each block has 2 pumps that alternate pumping the water supply.
We signed a new contract with Pure Water, that pays us an income from the water machine, they use our water and electricity so its only fair we get money back.
Our debtors list is increasing, the community fees only increased by a small amount for the first time in 15 years, we have 2 owners waiting to attend court, and some others that will be passed to our Lawyer if the debt isn’t paid soon, the best option is to set up a direct debit with Universal Properties as this will prevent you falling into arrears.
We have had a few complaints about the contract cleaner covering Matilda, this has been taken seriously and was discussed at the last committee meeting, we are keeping a very careful eye on the situation.
We have had questions about the work on a trastero by the garage ramp,
its having some windows fitted to improve ventilation, apparently this was agreed many years ago at an AGM, but the work has only recently begun, its owned by Universal Properties, and is used as a storage room for old files/documents from all the complexes that they look after, it will not be used as living accommodation.
Remember if you want to change over your WIFI to Digi, call Irina on 643 723 244
The Swimming pool.
No major problems to report, one of the mixer pumps that maintain the PH levels in the pools had an issue, it was taken out and stripped down and cleaned, its working ok for now.
The pools will be closed early November, for around 6 weeks, while the area is retiled, it will be open before Christmas, The President of Dinastia has kindly agreed that during that period we can all use their pool while ours is out of action. We will provide more details next month in the next update.
To those people who prefer not to pay for a sunbed, and use their own down at the pool, please make sure you take them back to your apartment when you leave the pool for the day, you cant leave them at the pool ready for the next time you use it, the other Sunday I removed 8 beds, 2 folding chairs, lots of floats and a large inflatable.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 617647928 ( new number). If you have a problem, please call them. Nothing major to report
What’s happening in and around Los Cristianos.
No news for this month.
Thank you for taking the time to read this update.
Steve.
July 2026 update
Last Updated on Saturday, 8 August 2026 11:18 Written by Steve Dent Saturday, 8 August 2026 11:18
The Heights
July 2026 update
Presidents comments.
Viktoria, Etelinas replacement since May, has left Universal Properties, after a few months, which is a shame as she appeared very keen and things were working well, we do have a new lady who will attend this months committee meeting, so we will know more and give an update in next months blog.
Just a reminder that the pool is going to be retiled later this year, exact dates will be given next blog, expect it to be out of action for 4 weeks, we are looking to see if alternative arrangements can be made with nearby complex’s to use their pools.
As per previous monthly updates, can you make sure we have your correct contact details in case of an emergency.
Complex news/ issues/updates.
We had water issues on the complex, it went off at 3.30pm, initially we thought it was a problem on The Heights, but after speaking to Universal Properties, it turned out to be all the complexes in our area, a damaged mains water pipe had to be replaced, water was back on by 7am the following day, as you can imagine the phone was going non stop all afternoon and evening.
P&H, who supply the complex internet and IPTV, gave us a demonstration of equipment upgrades to the current system that would give speeds up to 200mbps, we currently have around 22mbps, the cost for the new hardware is almost 7000 euros, plus every apartment would need to replace the existing router with a new compatible one, these cost 300 euros each, to be paid by the apartment owner. Its something that needs to be discussed further, as Digi are installing fibre to apartments with over 200mbps speeds for euros 8.80 per month, with a free router, we have had positive comments from people who have changed over to Digi, with no buffering reported.
Our complex CCTV is having issues, its hit and miss with regard to the recording of images, its been checked and the issue is the recording and playback part of the system, it’s quite old and needs to be replaced, a new part has been ordered and it will be changed over ASAP, with fitting, the cost is just over 700 euros.
B block lift had a problem early hours of last Sunday morning, it was reported to Otis by our night security man at 2am, it took another 4 calls from me and it was eventually repaired and working by 10.30am.
It was reported to me that there was a water leak into a store room on C3, it wasn’t clear where the problem was, but it was traced to an apartment on C4, as it was the weekend the owners insurance company was contacted first thing Monday morning, but the owner of the store room continued to bombard the tenant of C4 and myself with phone calls, it was totally unnecessary, and ended with the poor lady reduced to tears after being threatened with legal proceedings.
A hose pipe connected to the outside tap on an apartment balcony on B4 burst and sprayed water over 2 floors below, the contact number we had in the office for the owner was no longer working, I knew a friend of the owner, who called him and he came back and turned the water off, hence the need to have an up to date contact number for you.
It appears we have a thief on the complex, a Tenant on C2 left a bag of shopping unattended outside his apartment door for a few minutes, and it was taken, we don’t have a camera that looks down that corridor, so be warned you never know who is walking about on our complex, especially with all these holiday lets.
We have had lots of complaints about cats and dogs peeing in the corridors, and up front doors, I ask you to add a no pet clause to your rental contracts, its the only way we will stop this issue !!.
The Swimming pool.
The pool has been very busy these last few weeks, and we expect it to continue for the next month at least. No major incidents so far but its early days, please follow the pool rules.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 671 14 66 16. If you have a problem, please call them. Nothing major to report,
What’s happening in and around Los Cristianos.
No news for this month.
Thank you for taking the time to read this update.
Steve.
June 2026 update
Last Updated on Tuesday, 7 July 2026 04:14 Written by Steve Dent Tuesday, 7 July 2026 04:14
The Heights
June 2026 update
Presidents comments.
Due to ongoing problems with my hip and various hospital appointments, Dennis our Vice President has been covering me for the last month, he has the Emergency Day mobile phone and has been dealing with the daily complex issues, he has done a fantastic job, so I would like to say a big thank you to him, and also to his wife Linda, it really is a demanding thankless job.
I have just seen an email from Universal Properties, an incorrect amount has been deducted for this Julys community fees, it should have increased by 15 percent, but looks to be 30 percent, they are dealing with the issue.
From the letters we sent out to owners of apartments we thought were being used as illegal holiday rents, it turned out that a lot of them actually had a valid VV licence, but had failed to inform us, these owners will now be charged the extra 20 percent on community fees. We still have one apartment outstanding on C3, they have failed to respond, and we have identified the advert on Booking.com, as soon as Viktoria returns to work we will be looking to move forward with this.
Can you please make sure we have up to date contact details for you, we need current phone numbers and email addresses in case of any emergencies.
Complex news/ issues/updates.
Matilda our cleaner has gone on long term sick leave and not expected to return this year, we have a replacement from Nicanor’s company who will cover until Matilda returns.
DIGI, have now completed the fibre network on the entire complex, which was completed quickly and with virtually no issues, if you want to move over to DIGI, they are offering 500 Mbps for 8.84 per month, but they also have lots of packages which include mobile phone bundles at incredible prices, you just need to call Irina on 643 72 32 44, she will come to your house and sort everything out for you, the install is very quick, Dennis (VP) says it’s very fast.
Please keep a look out for Termites, we think there may be an issue with an apartment on C block, the owner is aware and looking in to it. They infest door surrounds and any wooden items.
We have had a request from an owner ( Tommy), who asked if some extra charging points for mobility scooters could be added to other blocks on the complex, we currently only have 2 available in garage area B block. This is something that the committee will be looking at in the coming months.
The Swimming pool.
The next couple of months will be the busiest of the year, we ask all people who use the pool to respect other users, and the rules which are clearly displayed.
Unfortunately we have had to replace the large tank in the pool pump room, we have been repairing it for over a year, the price was better than expected, initially we thought it would be around 900 euros, however Dennis and Nicanor sourced one for just over 400 euros, and it’s already been changed.
Library open every Wednesday from 10am to 11am, located by the post boxes . Not open on public holidays.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 671 14 66 16. If you have a problem, please call them.
Nothing to mention, just the usual, people out on terraces being noisy after 11pm, but in general the complex is quiet.
What’s happening in and around Los Cristianos.
Thank you for taking the time to read this update.
Steve.