May 2026 update
Last Updated on Wednesday, 10 June 2026 04:57 Written by Steve Dent Wednesday, 10 June 2026 04:57
The Heights
May 2026 update
Presidents comments.
The AGM went well, it lasted 75 minutes, Viktoria ( Etelinas replacement) will be sending out the minutes to all owners very soon, or you may already have them by the time this is published.
Javier left the committee after many years, due to personal reasons, he was a good asset on the team, and we wish him all the very best for the future, taking his place is Alex from D4, and we look forward to working with her in the coming year.
The increase in community fees was agreed, and the vote to continue charging for sunbeds ..etc. was voted 48 for, 33 against.
There were lots of discussions about the complex, one of them was access on to the complex via the garage entrance door, and the fire door into B block, which the committee will be taking a look at in the coming weeks to see if we can make some improvements.
You probably already know that this was Etelinas last AGM, she is now retired, and we would like to thank her for all the years she has looked after The Heights with complex issues, and her specialist knowledge, she has been a great help to me and our committee, and many previous Presidents.
Complex news/ issues/updates.
Once again, I have had lots of calls/Texts about dogs and cats causing problems on the complex, its getting ridiculous, I have been sent pictures of cat and dog poo, vomit, wee, calls early Sunday morning about owners leaving dogs to bark while they went out. If you own a property and rent it out , please include a NO PETS CLAUSE, this is a great complex, but its being let down by owners/renters who couldn’t give a damn about others on the complex, if you add the clause, we will do our best to fix these issues.
After discussions, and assurances, we have allowed DIGI to install fibre optic cables onto the complex, they are in the process of running fibre to every floor, with 500mbps available for just over 8 euros, currently on C block, they aim to have everything ready in the next few weeks, as soon as we have more info about the packages and how to sign up, we will pass them on.
I got a call from an owner about a man knocking at doors, I found him on C4, he said he was collecting for charity, if he didn’t get an answer he left a leaflet under the door, he may have been genuine, but who knows, I escorted him off the complex, and told him not to come back again.
The Swimming pool.
12 new umbrellas arrived for the pool, this gives us one for every base and a couple of spares, all purchased from sunbed money, and not from the community funds !!.
The large tank in the pool pump room seems to be holding, since the repair.
Last week there was an incident at the pool, someone came down to the pool in the afternoon, and found the sunbeds locked, he then overturned 2 stacks of locked sunbeds, an owner who was at the pool, tackled the offender and a heated argument took place. I was informed and went to speak to the person. He later apologised and agreed it was a stupid thing to do, a big thank you to the owner on A1 , for looking after our complexes interests.
Library open every Wednesday from 10am to 11am, located by the post boxes . Not open on public holidays. Big thank you to Linda Carey for her continued support for the library
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 671 14 66 16. If you have a problem, please call them.
Had a complaint from an owner who was told to stop making noises after 11.30pm, by our night security man. That’s his job, quiet hours are 11pm to 8am as per our agreed complex rules !!.
What’s happening in and around Los Cristianos.
Nothing to report this month
Thank you for taking the time to read this update.
Steve.
April 2026 update
Last Updated on Sunday, 10 May 2026 12:02 Written by Steve Dent Sunday, 10 May 2026 12:02
The Heights
April 2026 update
Presidents comments.
Apologies for the delay in sending out this months update.
The AGM is only a few days away, Etelina from Universal Properties has already sent out the Agenda and proxy forms for those who will not be able to attend, as per an earlier update, if you are unable to attend in person, please pass your proxy vote to another owner, Thank you.
The complex has been very quiet since the last update, but I think this is also the case for the surrounding buildings, so this update is a bit shorter than normal.
Complex news/ issues/updates.
Cats are again causing issues on the complex, We are receiving complaints from our cleaners and from owners, mostly on C and D blocks. I have personally spoken to the owner of 5 cats on C block several times, and so has Universal Properties, this person denies its anything to do them. If you do own a cat, please make sure it stays within your apartment/ terrace, and is not free to roam the complex crapping on the gardens and in the corridors outside peoples front doors…etc.
B lift had a problem, the doors were grinding as they opened/closed, OTIS fixed the issue by changing the door rollers, the lift was out of action for around an hour.
The lighting on D block, floors 3/4/5 had issues, this was due to a cable problem, its now fixed.
On Saturday 18th April, the tenant of B402 had a decorative plant pot/plant stolen from outside his front door, I find this very sad, that we have people walking about this complex looking to steal from fellow residents, please keep all your belongings safe on your terrace, and not outside.
I had a video sent to me showing children playing football in the post box area, its against our complex rules, community areas are not play areas, I hope it was a one off, we shall be monitoring this via the CCTV cameras.
The Swimming pool.
New pool umbrellas have been ordered, due to several being damaged by the wind from not being put down when leaving the pool after use.
A large water tank related to the pool has started to leak again, it had a repair last year, we are hoping we can do another repair to fix the problem or it will mean a new tank costing 900 euros.
Library open every Wednesday from 10am to 11am, located by the post boxes . Not open on public holidays.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 671 14 66 16. If you have a problem, please call them.
From the night report sheets there has been only 4 instances where his attendance has been needed.
What’s happening in and around Los Cristianos.
Thank you for taking the time to read this update.
Steve.
March 2026 update
Last Updated on Monday, 6 April 2026 04:39 Written by Steve Dent Monday, 6 April 2026 04:39
The Heights
March 2026 update
Presidents comments.
I was hopping to update you on the response to the VV letters that were sent to some owners, who we identified as being used for illegal holiday lets, unfortunately Viktoria from Universal Properties was involved in a car accident, and has been off work for the last 3 weeks. As soon as she returns, we will let you know what happened.
Complex news/ issues/updates.
We had power cuts on the 3/3/26 at 7.30am, and again on the 16/3/26 both lasted about 10 minutes, it also affected surrounding complex’s.
We had a problem with the button to exit the complex, rather than use the blue chip to open the gate, someone decided to to use the emergency key to open the big sliding gate for vehicles, they let it slide freely and it hit the stop and came off its rails, this gate is very heavy, and could cause serious injury if it hit someone. We are now going to weld some plates on to the gate to prevent it happening again.
We had a report of rats on the waste ground just by the entrance ramp to the garage, its important that the garage door is not left open by covering the sensor, and that we do not leave any rubbish in walkways. Etc.
We had a problem with our home IPTV, it was buffering every 20 seconds continuously, I tried rebooting it a few times, but no change, so we disconnected all the connectors and gave them a clean, put it all back together, and it worked really well, I think you can get a bit of oxidisation on the terminals due to some damp weather periods.
One of our committee members asked a renter to remove 2 washing lines and washing from the rear terrace of A 3, he refused, tore up the complex rules and was very abusive, I had previously asked him to remove some washing months ago. The apartment is owned by a property company in Los Cristianos, we contacted them sent photos, and he took it down, this area is owned by the community and not owners, we allow people to use it, but they must follow the complex rules, or we could make them remove all items from this area.
Storm Therese, caused some water problems in storage rooms in A block garage for some owners, this was caused by water ingression from the joints on the Solarium, Nicanor has tried to locate and seal where needed.
The Swimming pool.
2 new blinds for the pool arrived and were fitted after a few attempts, the area looks much better now.
Last month I mentioned that one of the large pool heat pumps had a problem, fortunately it was repairable with a replacement part, it was re-gassed and is running well, it cost 300 euros, but its better than 4000 euros for a new one.
One of the electronic controllers that senses and maintains the PH level in the large pool has been showing an intermittent fault, its being monitored, and might need replacing at some point.
We have had a new owner from C block cause an issue at the pool over payment for a sunbed, he has only owned here for around 6 weeks, so doesn’t remember that this was the “norm” up to the COVID period. However he is still not satisfied and continuing to cause problems, putting notices up in the lifts and on the notice boards. As a committee we make sure everything is dealt in a totally honest way, I won’t have the integrity of the team called in to question, so have passed this on to Universal Properties to deal.
Library open every Wednesday from 10am to 11am, located by the post boxes . Not open on public holidays.
If you need to contact me, please call 683 16 54 16. Please do not knock at my home address, I always have my phone with me, Thanks.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 671 14 66 16. If you have a problem, please call them.
The complex has been quiet, with no major problems reported. From the nightly report sheets , it seems we have not had anything reported for some weeks now, if you know different please let one of us know.
What’s happening in and around Los Cristianos.
Thanks to Colin Kirby for the info below.
April 18th and 19th, Bolero show in the Cultural Centre Los Cristianos.
July 10th, Sting ( The Police) is performing for one night only at the Anexo Palmetum in Santa Cruz.
12th June, Pope Leo X1V, will perform an open air Mass, at the Port of Santa Cruz de Tenerife.
1st to 12th April, Circus ( Circo Francia) 6.30pm start, on the waste ground opposite the crazy roundabout, one price 10 euros, visit Tomaticket.es, or call 637 167 528, or available up to 30mins before the start.
Thank you for taking the time to read this update.
Steve.