September 2026 update
Last Updated on Monday, 5 October 2026 04:01 Written by Steve Dent Monday, 5 October 2026 04:01
The Heights
September 2026 update
Presidents comments.
Once again, cats and dogs are causing issues on the complex, we have received complaints from our cleaners, and owners, about fouling around the complex. I think we need to add this as an item on the agenda of the next AGM, to vote on a fixed penalty fine, say 40 euros to be added to the next quarterly community fees of the apartment we identify as the culprit.
Complex news/ issues/updates.
We had damage to the front gate lock, someone had forced the catch to open by giving it a very hard push ( obviously didn’t have a blue chip), our camera was off line so we couldn’t identify the moron responsible.
We had some really unruly holiday makers on C2, going out in the evening and coming back at 6am in the morning, then start fighting and arguing, after visits from our security and complaints from neighbours, I contacted the owners and they evicted them within a couple of hours. I thank the owners for the swift response.
We had a similar situation on B3 ( holds a VV), coming home in the early hours, on the terrace till after 5am, running about in the corridors, the owner was contacted and shown the security report, they left very soon afterwards. Once again thank you for the fast response.
We had 2 instances of dog owners allowing their dogs to foul in the garage, one was just inside the garage by the door, and the other just by the door to B block, both right under a CCTV camera !!, we identified who the owners were, and I went and presented the video evidence to them, they then went and cleaned the mess up, its disgusting. As per above, when we can clearly identify properties that own the offending pet, if we can hand out a fine for the clean up/dirty deed, the owner of that apartment might see that a “ no pets clause” in the rental contract isn’t such a bad idea.
Saturday evening at 7.30pm we had a burst pipe in the large garden by the entrance ramp, it was turned off at the stop cock, and passed to Nicanor to deal on the Monday.
A leak was reported in the men’s toilet at the weekend, it was turned off at the mains and left for Nicanor to deal.
A block lift had an issue, the lift car was stopping 10cm short of the floor of A4, Otis attended and the issue was fixed.
Problems with right hand side lighting on all floors of C block, every time the auto lights switched on it tripped the circuit breaker, the fault could have been anywhere on the 5 floors, we had to contact an electrician to locate the fault, which is now fixed.
We had reports of the front gate sticking open, when it was fully opened,
this is due to the very hot weather we have been having, the tiles and tarmac expanding, now its a few degrees cooler its not a problem.
The temporary Emergency telephone numbers in all 4 lifts are due to be replaced soon, with the correct style/format to match the existing wording.
The Swimming pool.
At last we have dates for the work to re-tile the pool area, the pool will be closed from 2nd November to the 18th December a period of 6 weeks, we realise this will be an inconvenience to some bathers, however we have the use of the pool in the DINASTIA complex, we would like to thank Linda Brown the President for her kind offer, we expect it to be open from 9.30am to just before sunset, entrance will be via the Goodfellas gate, notices are being put up around the pool and entrances to inform people of the dates, and how to access the other pool. The Clouds pool bar will be open as usual during this time.
Emergency night / Disturbance.
Start 11pm till 7am, you can call them on 617647928 If you have a problem, please call them, nothing major to report this month, please ensure your guests respect the complex rules.
What’s happening in and around Los Cristianos.
No news for this month.
Thank you for taking the time to read this update.
Steve.
August 2026 update
Last Updated on Monday, 7 September 2026 05:22 Written by Steve Dent Monday, 7 September 2026 05:22
The Heights
August 2026 update
Presidents comments.
We have a new administrator for The Heights, who has replaced Viktoria, her name is Nicole, we had our first committee meeting with her, and she seems keen to deal with our issues. Lets hope she stays longer than the last one !!.
Our Emergency night number has changed, you will have had an email from Universal Properties, this was completely out of our hands, and has caused some issues with the complex signage, the stuck on emergency number showing in the lifts is temporary and will have to be changed, this is being arranged and will be corrected asap, Universal Properties will be picking up the bill for this work, please add the new number to your mobile phone 617647928.
Complex news/ issues/updates.
We had a problem with C block lift, it was reported that it was dripping oil from the ceiling, Otis attended and fixed the problem.
On the 12th August at 10am, we lost all water to the complex, all surrounding buildings were also affected , this was due to a damaged mains pipe, it was off all day till 7pm, its a good idea to keep some filled 5 litre bottles handy, just in case.
We had a large water pump that supplies B block refurbished, there was no disruption to any apartments, due to the fact that each block has 2 pumps that alternate pumping the water supply.
We signed a new contract with Pure Water, that pays us an income from the water machine, they use our water and electricity so its only fair we get money back.
Our debtors list is increasing, the community fees only increased by a small amount for the first time in 15 years, we have 2 owners waiting to attend court, and some others that will be passed to our Lawyer if the debt isn’t paid soon, the best option is to set up a direct debit with Universal Properties as this will prevent you falling into arrears.
We have had a few complaints about the contract cleaner covering Matilda, this has been taken seriously and was discussed at the last committee meeting, we are keeping a very careful eye on the situation.
We have had questions about the work on a trastero by the garage ramp,
its having some windows fitted to improve ventilation, apparently this was agreed many years ago at an AGM, but the work has only recently begun, its owned by Universal Properties, and is used as a storage room for old files/documents from all the complexes that they look after, it will not be used as living accommodation.
Remember if you want to change over your WIFI to Digi, call Irina on 643 723 244
The Swimming pool.
No major problems to report, one of the mixer pumps that maintain the PH levels in the pools had an issue, it was taken out and stripped down and cleaned, its working ok for now.
The pools will be closed early November, for around 6 weeks, while the area is retiled, it will be open before Christmas, The President of Dinastia has kindly agreed that during that period we can all use their pool while ours is out of action. We will provide more details next month in the next update.
To those people who prefer not to pay for a sunbed, and use their own down at the pool, please make sure you take them back to your apartment when you leave the pool for the day, you cant leave them at the pool ready for the next time you use it, the other Sunday I removed 8 beds, 2 folding chairs, lots of floats and a large inflatable.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 617647928 ( new number). If you have a problem, please call them. Nothing major to report
What’s happening in and around Los Cristianos.
No news for this month.
Thank you for taking the time to read this update.
Steve.
July 2026 update
Last Updated on Saturday, 8 August 2026 11:18 Written by Steve Dent Saturday, 8 August 2026 11:18
The Heights
July 2026 update
Presidents comments.
Viktoria, Etelinas replacement since May, has left Universal Properties, after a few months, which is a shame as she appeared very keen and things were working well, we do have a new lady who will attend this months committee meeting, so we will know more and give an update in next months blog.
Just a reminder that the pool is going to be retiled later this year, exact dates will be given next blog, expect it to be out of action for 4 weeks, we are looking to see if alternative arrangements can be made with nearby complex’s to use their pools.
As per previous monthly updates, can you make sure we have your correct contact details in case of an emergency.
Complex news/ issues/updates.
We had water issues on the complex, it went off at 3.30pm, initially we thought it was a problem on The Heights, but after speaking to Universal Properties, it turned out to be all the complexes in our area, a damaged mains water pipe had to be replaced, water was back on by 7am the following day, as you can imagine the phone was going non stop all afternoon and evening.
P&H, who supply the complex internet and IPTV, gave us a demonstration of equipment upgrades to the current system that would give speeds up to 200mbps, we currently have around 22mbps, the cost for the new hardware is almost 7000 euros, plus every apartment would need to replace the existing router with a new compatible one, these cost 300 euros each, to be paid by the apartment owner. Its something that needs to be discussed further, as Digi are installing fibre to apartments with over 200mbps speeds for euros 8.80 per month, with a free router, we have had positive comments from people who have changed over to Digi, with no buffering reported.
Our complex CCTV is having issues, its hit and miss with regard to the recording of images, its been checked and the issue is the recording and playback part of the system, it’s quite old and needs to be replaced, a new part has been ordered and it will be changed over ASAP, with fitting, the cost is just over 700 euros.
B block lift had a problem early hours of last Sunday morning, it was reported to Otis by our night security man at 2am, it took another 4 calls from me and it was eventually repaired and working by 10.30am.
It was reported to me that there was a water leak into a store room on C3, it wasn’t clear where the problem was, but it was traced to an apartment on C4, as it was the weekend the owners insurance company was contacted first thing Monday morning, but the owner of the store room continued to bombard the tenant of C4 and myself with phone calls, it was totally unnecessary, and ended with the poor lady reduced to tears after being threatened with legal proceedings.
A hose pipe connected to the outside tap on an apartment balcony on B4 burst and sprayed water over 2 floors below, the contact number we had in the office for the owner was no longer working, I knew a friend of the owner, who called him and he came back and turned the water off, hence the need to have an up to date contact number for you.
It appears we have a thief on the complex, a Tenant on C2 left a bag of shopping unattended outside his apartment door for a few minutes, and it was taken, we don’t have a camera that looks down that corridor, so be warned you never know who is walking about on our complex, especially with all these holiday lets.
We have had lots of complaints about cats and dogs peeing in the corridors, and up front doors, I ask you to add a no pet clause to your rental contracts, its the only way we will stop this issue !!.
The Swimming pool.
The pool has been very busy these last few weeks, and we expect it to continue for the next month at least. No major incidents so far but its early days, please follow the pool rules.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 671 14 66 16. If you have a problem, please call them. Nothing major to report,
What’s happening in and around Los Cristianos.
No news for this month.
Thank you for taking the time to read this update.
Steve.