July 2024 update

Last Updated on Thursday, 8 August 2024 05:27 Written by Steve Dent Thursday, 8 August 2024 05:27

 The Heights
                                                                                             July 2024 update

Presidents comments,

Official VV license list from local council still outstanding, Universal properties have been chasing, it seems we are not the only complex in this position.
It’s been a busy month work wise around the complex, and we have had some expenditure, which is detailed below.
A big thank you to our committee, Javier (vice ), Dennis, and Barry, for their support and input since May 17th, it’s much appreciated !!.
Complex issues/work updates.

The swimming pools.
We had a leak in the childrens pool, which was from a leaking pipe, our site manager was able to rectify the problem. It was noticed that the grouting on the bottom of this pool is starting to crumble is some areas, this will have to be rectified although not until all the schools have returned, and the complex is quieter, it should only take a day or so to complete.

The indoor tank for the large pool sprang 2 leaks , and again he was able to repair it, all seems to be working ok, although at some time in the future we will probably need a new tank.

We have had to replace half the pool umbrellas, the old ones were beyond repair.

We have found a new company/supplier for our pool chemicals, and all the general cleaning supplies for the complex, we will be able to make some ongoing savings from the reduced prices.

Our site manager has repaired the complex jet washer, and has already used it in the rubbish areas.

Due to ongoing issues at the pool since beginning of July, we had to take the decision to employ a pool security guard. We had instances of a few families who would not abide by the pool rules, and when asked by other pool users to turn the music down or take the large inflatables out, were sworn at and given abuse and the ” middle finger”. We had a quick meeting on Thursday and a guard started on Monday, he has made a huge difference, the pool is now very peaceful and a nice place to be, no diving, running and jumping in, no large inflatables, no balls, only childrens swimming aids are allowed. As you can imagine this was not appreciated by everyone, but the pool is for all to enjoy not just the few.

Our pool guard responded when an elderly lady lost her footing in the deep end of the pool and was struggling to keep her head above water, he pulled her out and made sure she was ok, although very distressed she didn’t need any medical care, had the pool been full of people diving in, and full of large inflatables he might not have seen her, and the outcome could have been very different.

Our cleaners Matilda and Yanira, have agreed to work on different blocks on the complex, Matilda will deal with A+B blocks, and Yanira will deal with C+D blocks, joining together to deal with large areas like the solarium.

The Heights complex internal rules, have not been reviewed since April 2010, Barry is leading on this, and we have all sent our ideas to him to collate and reword the document, once it has been agreed and translated, it will be sent to all owners, and a copy will be put in all the post boxes, just incase owners do not pass these on to their tenants.

Dogs continue to be a problem on the complex, owners are failing to clean up when their dog fouls on the complex, it’s disgusting and our cleaners shouldn’t be dealing with this type of issue.

Security.
Emergency Night/disturbance, they start at 11pm which is the start of the quiet time on the complex, you don’t have to put up with late noisy/rowdy behaviour, we employ them to deal with these type of problems, you can call them on 671 14 66 16, no names or apartment numbers of who calls them appears on the report sheet. These reports help us build up a record of persistent nuisance apartments.

Thank you for taking the time to read this (very long) update
Regards Steve