April 2025 update

Last Updated on Wednesday, 7 May 2025 01:28 Written by Steve Dent Wednesday, 7 May 2025 01:28

The Heights
                                                                                                         April 2025 update
Presidents comments,

Still waiting for official list of VV license holders, its been almost a year, as far as we know no complex has been able to obtain a list yet.
The convening notices have been sent to all owners for the 2025 AGM ( 16th May) at the Coy Restaurant.

We have quite a few apartments on the complex, having renovations to kitchens/bathrooms/terraces…etc. It would be polite to inform your neighbours regarding the work that’s going to be carried out, and the estimated time it’s going to take to complete.

Complex news/ issues/work updates.

We are still waiting for OTIS to deal with the Emergency signage for A block lift, despite having called them many times, they did send an engineer, but the job requires 2 engineers, so still waiting !!.

We have installed a new sign on the main garage door, reminding drivers of, 5kph/head lights/no smoking.

You are probably already aware, we had a fire on C block 4th floor, it started on the balcony, which was very badly damaged, the inside of the apartment had a lot of smoke damage, no one was seriously hurt we are pleased to say. The owner doesn’t know what caused the fire.

We keep getting large bags of waste from a rabbit or similar pet, being thrown over the wall in to the light well on the far end of C3, this has been happening for a while now, I have knocked on several doors along the corridor, but everyone denies being responsible. If you think you know who might be doing this, come and speak to us please.

28/4/25, we were affected by the large scale internet and mobile phone outage that caused major problems in mainland Spain and Portugal.

Blocks A and C also had internet issues during the month, the routers were reset several times, but it didn’t fix the problem, so we had to call P&H to deal with the problem.

Also attached to the convening notice Universal Properties sent to all owners, were the updated complex rules, which will be voted on at the meeting.

We had a front gate issue, where the lock was damaged, which caused a few issues, Nicanor replaced the lock the next morning and all seems ok.

The swimming pool.

As you will have seen attached to the convening notice, there will be a vote at the AGM to decide if we have the whole pool solarium retiled. So any further work on the raised pool surround area might be a waste of time, at the moment.

If the vote is for retiling the solarium, we will get 3 quotes for the work, and make a decision from there.

People are still leaving umbrellas up when leaving the pool, and when I was tidying up the sun loungers on Sunday morning, I found a couple of cigarette butts behind one of the beds, I really don’t understand why people can’t follow the rules !!.

Library open every Wednesday from 10am to 11am, located by the post boxes. Not on public Holidays.

If you need to contact me, please call 683 16 54 16

Emergency Night/disturbance,

Starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.

Nothing major this month to report .

Events happening, This May and beyond.

Friday 9th May, Jersey Boys – Franki Valli tribute act, on at the Auditorium in Los Cristianos, tickets available via Tomaticket.es 40euros.

Sunday 11th May, Spring fun run, from Avenida Americano to Los Cristianos along the ” golden mile”, followed by live music near Las Vistas beach, Canaryrun.com.

Sunday 18th May, Harlem Globetrotters, at the La Laguna stadium, tickets from Tomaticket.es 20- 40 euros.

Friday 13th June, The Beatles ( in my life) 9pm at the Los Cristianos Auditorium, tickets available via Tomaticket.es

Arona( Los Cristianos), has announced dates for the 2026 Carnival, it will run from 5th March presenting candidates for Carnival Queen at the big stage in Los Cristianos.

The 15th March will be the Grand Parade, starting from Paloma Beach, and ending at the big Stages near the Cultural centre.

The 16th March, will be the burying of the Sardines, to close the events.

(Many thanks to Colin Kirby for the above info.)

Thank you for taking the time to read this update,

Thanks Steve

March 2025 update

Last Updated on Monday, 7 April 2025 02:49 Written by Steve Dent Monday, 7 April 2025 02:49

The Heights
                                                                         March 2025 update

Presidents comments,

Still waiting for the list of VV holders, the new rules around property rentals that were announced on the 3rd April, say an application for a VV license has to be agreed by the surrounding neighbours, and also by the community committee before it can be granted. As we voted at the last AGM to ban anymore VV’s, there will be no more on The Heights.

I don’t normally mention the weather, however the last 3 weeks has been very unusual, we have had heavy rain, high winds, rough seas, lots of weather warnings and schools closing for a day. The Los Cristianos Carnival parade, was very lucky avoiding bad weather, and it went ahead as planned.

The 2025 AGM is fast approaching, Etelina will be sending the agenda out very soon, If you are unable to attend in person, can I ask you to pass any proxy votes to an owner please, not a renter.

If you are renting legally or illegally, can you please keep a set of rules in your apartment, remember this is meant to be a RESIDENTIAL COMPLEX.

Complex news/ issues/work updates.

An owner on A block, had returned home to the UK and left the side awnings down, due to the windy conditions one side had broken free and was hitting the framework all day and all night. The owner hadn’t left a key with anyone so our site manager had to gain access via a ladder and make it secure. It would be a good idea for all owners to leave a key with a neighbour incase of any issues.

A car was left in the garage with the keys in the ignition, the next day the owner went to the car and someone had removed the keys and locked the car, and taken the keys, the matter has now been sorted.

One of our committee members went to Clouds pool bar with friends for a drink, he noticed a large dog was in the bar with its owners, he pointed out that animals are not allowed in the bar/pool areas as per the signs, he was then verbally abused and threatened with physical assault, we held a meeting the following morning, and the person is now barred from the bar, along with his dog.

We had a new camera installed, that covers the dustbin area ( Basura) and the main gate and vehicle entrance, this is for security purposes.

The bicycle parking area by B block lift/garage, has become completely full, we are buying some more racks and these will be placed in the secure postal area, as soon as they arrive we will get them fixed in place.

I came out of the lift today on B5 and in front of me was a clothes airer full of washing, I took it into my apartment, after a while I got a call asking if I had the washing, it belonged to holiday makers in C 205, who thought it would be a good idea to take it up to the top floor of B5 to get it dry !!!.

The swimming pool.

Due to the weather we have not been able to complete the large pool surround, and now we are moving in to the Easter holiday period, we have to put this off for a while.

I had to ask a person, holiday maker, at the pool to remove a huge inflatable crocodile from the large pool, please stick to the rules, they are for your own safety.

Lots of instances of people leaving the umbrellas up when leaving the pool, please put them down when you go back to your apartment.

Library open every Wednesday from 10am to 11am, located by the post boxes. Not on public Holidays.

If you need to contact me, please call 683 16 54 16

Emergency Night/disturbance,

Starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.

Thank you for taking the time to read this update,

Thanks Steve

February 2025 update

Last Updated on Sunday, 9 March 2025 12:17 Written by Steve Dent Sunday, 9 March 2025 12:17

                                                                                          The Heights
                                                                                  February 2025 update

Presidents comments,
We are still waiting for the official list of apartments with VV licenses, this is getting very frustrating.

While we are waiting for the VV list, we are also making another list of apartments we definitely know are being let as holiday rentals ( having spoken to the people who are in them, and how they booked on the internet). These apartments are illegal, paying no taxes or registered with the Local Council/Tourist board, but using all our facilities on the complex, also making the lives of many people who live here a misery, my wife was verbally abused by a holiday maker when she asked if they could stop singing at the top of their voices, she was sworn at and told they could do what they wanted.

Apologies for the info I gave you last month, regarding electricity supplier Endesa, the offer of 9 cents per KWH was only available till end of December !!.

If you are a keen gardener and have an hour or two a week to volunteer your time, can you let me or one of the team know, it will be helping to tidy up some of the gardens on the complex, which will assist our site manager.

Complex news/ issues/work updates.

Don Quixote restaurant has closed it’s doors, the current owner decided it wasn’t viable to keep it running anymore and closed down 2 weeks ago.

We have had a few water leaks in the gardens, this is due to the irrigation hoses becoming fragile after so many years, we will be replacing them when and where needed.

We had a problem with a car parked in B block garage not in the correct space for some weeks, after some investigation the issue was solved as a genuine mistake and the car was moved to it’s correct space. Can we remind everyone, when entering the garage or leaving a parking space, please stick to the speed limit, there are small children walking into the garage and around cars, also please use your horn when using the entry/exit ramps to let other motorist know your on your way.

On the 11/2/25 early morning, 2 cars were set on fire outside Diamonds bar just up the road from the Don Quijote restaurant, both were completely destroyed, this was 2 of 12 cars set on fire the same morning around Los Cristianos. The Police have now recovered the video footage from a previous incident, that happened outside The Heights a few months ago.

Due to issues/ complaints of large delivery/removal vans blocking the entrance to B block garage door, we asked Nicanor, our site manager, to make and fit some permanent barriers to stop this happening in the future, these are now in place, hopefully this will resolve the issue !!.

Some owners/residents on the complex, pointed out that they found it difficult to open the main entrance gate using the existing handle, we asked Nicanor to make a larger handle and fix it in a horizontal position to make it easier to operate. This is now complete.

We had 2 water leaks this month, one where the apartment above had left a sink running with the plug in, and gone out, I was in town that night, so thanks to John for dealing with that one, then another the following week where a hose had burst while the owners were away, and the water was pouring in to the apartment below, John and I dealt with that one. So it’s important to make sure you turn the stop valve off above the front door if you are going away.

We seem to have people who think the cleaners are here to take their rubbish to the Basuras for them , they are leaving bags of household rubbish by the lifts, this has happened twice this week, I expect they are holidays makers, as these apartments don’t have the Community Rules displayed inside!! Why would you!!

The swimming pool.

No major issues with the pool, just waiting for 5 clear days to complete the work on the surround, weather permitting, it has been pointed out that the pool area tiles are looking a bit grubby, I have to agree there are some areas that need a deep clean, so if it’s possible, will also be addressing this while the pool closed.

We purchased some new umbrellas to replace the broken one’s, but people are still leaving them up after they leave the pool, the other Sunday there were 2 blown over on to the sunbeds.

Library open every Wednesday from 10am to 11am, located by the post boxes. Not on public Holidays.

If you need to contact me, please call 683 16 54 16

Emergency Night/disturbance,

Starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.
Thank you for taking the time to read this update,
Thanks Steve