November 2025 update
Last Updated on Saturday, 6 December 2025 04:45 Written by Steve Dent Saturday, 6 December 2025 04:45
The Heights
November 2025 update
Presidents comments.
The complex has been fairly quiet this month, with no major problems, although moving into December things will start to pick up again.
From January we will be charging for sun beds, mattresses, and umbrellas, we always did charge for these, but it was stopped due to the Pandemic, and not reinstated.
Those of you who are resident here, will have seen we now have the Christmas lights up, the Christmas tree is also up on the solarium at the entrance end and we have poinsettias in the plant tubs, its all looking good.
After lots of discussions, we have decided that our Community Fees need to increase, they have not changed for the last 18 years, during this time, our Water/Electricity/staff wages…etc, have increased year on year. We are looking at raising them by 10% to 20%, per year its not a huge rise, but it will boost our funds, we can’t keep them at their current amount for ever, of course this will be discussed further at the next AGM 2026.
Etelina has informed me that she gets calls from residents at weekends,
although she deals with these calls, she only works Monday to Friday, can you only contact her if it’s a real emergency, thanks.
As the next Monthly update will be January 2026, on behalf of the Committee and myself, we would like to take the opportunity to wish you all a very Merry Christmas, and a Happy New Year !!!.
Complex news/ issues/updates.
We had a water problem on C and D blocks, but only half the apartments were affected, it was soon resolved.
As the clocks went back one hour at the end of October, it takes a week or so to get the automatic timers adjusted to the correct times, all seem to be working ok.
John Fisher discovered a “ Pardela ” bird ( Cory’s Shearwater), had crashed landed on A block, these are protected by law, he called me to see what we could do to save it, a couple of years ago one landed by our apartment, after trying to contact several agencies and the police who didn’t seem interested, I spoke to Javier from C 1, he took it to a rescue centre. I said he might be able to assist again, John spoke to him and once again Javier came to the rescue, many thanks.
On the way to the office one Sunday morning, It was pointed out to me by a resident, a used Hypodermic syringe was on the floor by the dustbins, it might not have anything to do with The Heights Complex at all, but we need to be careful, especially with young children running about.
We have had several problems with B block lift, a couple of people were trapped for a while when it stopped between floors, it then began to go up and down on its own, it was reported and Otis have been out to check it over, its working ok now.
A fishing rod was stolen from a parking space in A block garage, it had been left behind a parked car, it disappeared between 9.30pm and 6 am, we have a security camera in that area, but after looking through several hours of video footage, it didn’t show anyone going to that parking space. It would be nice to think we don’t have these type of people on our complex, but sadly we do, so make sure you lock any items in your store room or your car.
The water machine had a problem accepting 1 euro coins, the company that looks after the machine went to the wrong complex, so it took longer than expected to fix.
For over a week we were having problems with the TV on B and C blocks, the internet speed was fluctuating, after lots of calls to P and H and sending pictures of the speed tests varying from 2.7mbps to 25mbps within a 2 minute period, they sent out a technician last Friday, he tried to tell us it was because we didn’t have their own TV package, not the internet speed, he made some adjustments, and since then it has been working fine.
We had a call, late morning on Saturday, from an apartment on A4, the owner had accidentally drilled through the water pipe in the kitchen, unfortunately the stop valve above the front door which had been changed during a refurb didn’t work, so it had to be turned off in the water room on A1, it might be a good idea to check your own stop valve from time to time just in case !!.
You may have noticed that we now have extra cameras covering the lifts and entrance doors to the garages on A and B blocks, this is to deter vandalism that we have had to doors, locks and door closers in the past, any person caught damaging complex property will be billed for the repair.
Can we ask all owners to check with Etelina that your contact details are up to date, we sometimes have problems getting in touch with owners due to out of date mobile numbers or e-mail addresses.
The Swimming pool.
I had a call from Clouds pool bar, they asked me if we were draining the the small children’s pool, as the water level was going down, it was after 5pm so Nicanor had left for the day, I had a look and went to the pool pump room, water was gushing from a large pipe into a drain, after having a look around I noticed a large ball valve was wedged almost out of the water tank, I turned the pump motor off, and freed the valve, turned the motor back on and it did the trick, I didn’t want it to happen again during the night, so I asked Nicanor to pop back to make sure it was safe to leave it running.
We have had 2 companies come to the complex to price up the work for the tiling of the pool area, we are waiting on a 3rd quote for the work.
No other issues, to report.
Library open every Wednesday from 10am to 11am, located by the post boxes . Not open on public holidays. .
If you need to contact me, please call 683 16 54 16.
Please do not knock at my home address, I always have my phone with me. Thanks.
Emergency night / Disturbance.
Starts 11pm till 7am, you can call them on 671 14 66 16. If you have a problem, please call them,
Nothing major to report back on this month, just the usual, people on terraces in the early hours, normally apartments with a VV or illegal renters.
What’s happening in and around Los Cristianos.
With thanks to Colin Kirby for the below info ,
Check out Canary Run.Com, for more details on the San Silvestre fun run .
At Santa Cruz, port end of the town, Christmas lights, late shopping and dinning and food markets till 6th January .
Remember, TITSA bus services will run reduced services on the key days, check posters and time tables for details.
Thank you for taking the time to read this update.
Steve
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