December 2024 update

Last Updated on Monday, 6 January 2025 05:37 Written by Steve Dent Monday, 6 January 2025 05:37

The Heights
December 2024 update

Presidents comments,

Happy new year to you all.

Eladio from Universal Properties attended our December meeting, we asked him to try and expedite the list of VV license holders, in the mean time, we have made our own list from apartments displaying a VV, and told them to start the process to increase the community fees by 20% for these owners.

I don’t think we have seen so many people out on holiday, it’s been really busy, unfortunately it seems most of them are from holiday rental company’s and agencies, and these people have no respect for residents or our complex.

Complex issues/work updates.

We have had complaints from residents about people allowing small children to run about inside apartments, and even about people playing football !!!. Can I ask you to please respect your neighbours above and underneath you.

An unfortunate owner in B1**, has had terrible problems from the apartment above (holiday lets), food has been dropped over the balcony, people smoking weed late at night, prostitutes, and the latest issue, people vomiting over the balcony. I spoke to the owner and warned him we will take legal action if we have to, he gave me the agents number who deal with his bookings, and this has been passed on, so they can call them direct if they have anymore issues.

We had a blocked main sewer pipe, located in the front garden by the garage entrance, the blockage caused human waste to back up and leak out into the gardens. We called in a drainage company, they investigated and removed large tree roots from the pipe which solved the issue.

We asked Universal Properties to review our Electric charges for the complex, they negotiated a new contract with Endesa, which should save us around 4500 euros per year.

The lock on the main gate failed on Christmas day, and we had to open the large vehicle entrance gate, until Nicarnor returned to work the following day to replace it. People were sending me texts and calling me as to why it was left open, we had no choice.

We still have people reserving sunbeds with towels…etc, despite all the notices around the pool, and I have been getting complaints from owners about this, myself and the committee removed towels and within a very short time they were back !!. This also happened the following day, if there is anyone willing to stay at the pool during the busy holiday periods and police this problem, please let me know, but I’m sure there won’t be, because I’m not, I don’t get paid for being the President and there are no benefits or perks, I also have a life the same as everyone else.

Last week we had someone vomit by B block garage door and inside between the two doors to the lift, unfortunately we have a problem with the camera, so couldn’t identify the filthy animal.

The owners of garage space 4, has had issues with someone parking in their garage space without permission, they were advised to fit a parking space guard, which they have done. Please do not park in the garage if you do not have a parking space, how they got a remote and key I have no idea, it wasn’t from me.

Once again we have dogs causing issues on the complex urinating and defecating in the garage and on the ramp to the garage. I ask all owners who rent their property long term to add a no pets clause in to the contract, that way we can get rid of nuisance tenants.

The swimming pool.

As per the issue above, it’s a holiday period and everyone goes berserk, taking no notice of the pool rules what so ever, people can’t even lower an umbrella or put a sunbed back in place, or put rubbish in the bins. We can’t have a repeat of last July/August when everyone went mad and the pool was a nightmare.

We will be looking to complete the pool surround this month, but will give notice before the pool shuts for around 5 days.

Library open every Wednesday from 10am to 11am, located by the post boxes. Not on public Holidays

Security.

We had a meeting with our security people, from the nightly security reports, it looks like our team are being reactive rather that proactive, they have been told to make sure they are walking the complex at regular intervals and dealing with any problems before they arise.
Emergency Night/disturbance, starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.

Thank you for taking the time to read this update, (sorry for the rant).
Thanks Steve

November 2024 update

Last Updated on Sunday, 8 December 2024 01:23 Written by Steve Dent Sunday, 8 December 2024 01:23

                                                                                             The Heights
                                                                                  November 2024 update

Presidents comments,

Still waiting for list of VV license holders, this is frustrating, but other complexes have been waiting longer.
You will have seen the Christmas lights and tree are up on the complex, a slightly different configuration this year. We have some Poinsettia plants arriving soon for the Solarium, the committee agreed to reduce the number of plants and limit them to the solarium area, as the ones that are placed up on other floors do not get watered and die off very quickly.
A thank you to John Fisher for taking the time to produce the new style night security reporting forms, that are now being used to report issues on our complex at night.
On behalf of The Heights Committee, we wish you all a very Merry Christmas and a Happy New Year, and all the best for 2025 !!.

Complex issues/work updates.

We have a problem with the front gardens by the main entrance/garage to the complex, the automatic watering system is working ok, but the water is immediately draining away out of the gardens and down in to the street. To locate the leak would mean having to remove all of the soil, so we have reverted to manual watering this area.

To speed up the process of contacting owners who have problem tenants or holiday guests, I am contacting owners direct and telling them to deal with the issues, its often the case that by the time they get to know about problems ” their guests” have already gone home.

If you use a mobility scooter it can’t be left in a walkway, these have to be kept clear at all times. If you use the charging points in B block garage, please remove as soon as it’s charged so the charging points are available to other users.

A lady who parked her mobility scooter by the Basuras, had 2 batteries stolen last week, it was captured by the CCTV camera, so we have the video, so far the police have yet to respond!

I had a call from an owner who found a dog had pee’d up her store room door, it had gone under the door and into the room, please do not let your dogs foul on the complex, it’s disgusting, once again I ask all owners to add a no pet clause to your rental contracts.

We have seen 2 instances of people covering the sensor to keep the garage door open, shortly after this the door failed and we had to get the company in to make the repair. if you see this happening please remove the item that’s covering the sensor, normally sticky tape.

The committee did a walk about the complex, and made a note of areas that need repairs, also several apartments had bags of rubbish outside their front doors which encourages cats and insects, if your not going to take it to the Basuras straight away, then leave it inside your apartment not outside.

“A block” lift glass panel has been reported to OTIS for repair and renewal of the Emergency details/numbers.

The swimming pool.

At some point , we are going to have to close the pools for 4-5 days to complete the pool surround, it’s dependent on the weather, but we will give a weeks notice before its closed.

Again we have people in the pool after dark, which is against the rules, also if you see someone wedge the pool gate open, please point out it’s against Spanish law.

Last Sunday I had a call from an owner, people had a large inflatable in the pool, I was in town so I asked the owner to speak to these people herself, she did and it was removed. As I can’t resond to every issue, if you see people breaking the complex rules, please point it out to them, they probably are not aware, as most owners who rent them out do not keep a set of rules in their apartment for obvious reasons !!.

You can contact me during the day if you have an issue on 683 165 416.

Library open every Wednesday from 10am to 11am, located by the post boxes.

Security.
Emergency Night/disturbance, starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.

Thank you for taking the time to read this update.
Thanks Steve

October 2024 update

Last Updated on Saturday, 9 November 2024 03:33 Written by Steve Dent Saturday, 9 November 2024 03:33

  The Heights
                                                                                       October 2024 update
Presidents comments,

I would like to thank our committee members, Javier, Dennis, Barry, John ( good to see John back on the committee), for their continued support, and input at the monthly meetings, it’s very much appreciated !!.
Still waiting for list of VV license holders, this is frustrating, but other complexes have been waiting longer.
Work on children’s pool complete, main pool in progress, see below.

Complex issues/work updates.

Can we ask if you are planning to have any building work in your apartment, you contact a member of the committee, or come to the office for the official building work rules for The Heights.
Some disgusting person defecated on the floor of the men’s pool toilet last Sunday evening, our cleaners should not be dealing with issues like this.
There have been instances of apartments with VV licenses, where guests are not following our complex rules, owners of these apartments must remember “THIS IS A RESIDENTIAL COMPLEX” and does not have a touristic licence !!. You should keep a copy of our rules in your apartment for your people to abide by.
We have issued removal notices to items that have been left on community property, unless these are removed they will be deemed unwanted and disposed of. We have cleared an area in A block garage, it was suitable for a motor bike to park, and this has now been rented out.
Our site manager Nicanor is in the process of clearing a large area behind the committee rooms, it’s full of 20 years of accumulated items, and will free up a large area for storage.
The committee with be doing a walk about on the complex next week, looking to address any issues we find.

The swimming pool.

We have had children in the pool under 12 years old unsupervised, while their parents are in the pool bar, this is against Spanish law, we have assisted the bar with printed notices to be displayed around the bar as a reminder.
We had a pool pump that was leaking, which was swapped out, 2 small auto pumps for chlorine/other chemicals failed and had to be replaced, an area of floor tiles around the pool had to be lifted and relayed.
Work will now restart on the main pool to finish the raised edge around the pool.
When leaving the pool, we ask you to put all the umbrellas down and move the sunbeds back into position as you found them.

You can contact me during the day if you have an issue on 683 165 416.

Library open every Wednesday from 10am to 11am, located by the post boxes. Thank you for all the donations of books and magazines, there has been a steady increase in the number of people using this facility.

Security.

No major security issues this month, some incidents of people out on terraces into the early hours, not respecting the quiet times,
Emergency Night/disturbance, starts at 11pm till 7am, you can call them on 671 14 66 16, please use them.

Thank you for taking the time to read this update.

Thanks Steve